ShiftChat is a shift-management app for workers. It brings your shift invitations, roster, availability, clock-in and earnings together in one place. This page explains how to get help.

Start with your employer

ShiftChat accounts are created by employers, not by workers. Anything about your shifts, pay, work records, or your account existing at all is handled by the company you work for — contact the person who manages your shifts first, as they can resolve most questions immediately.

Contact us

For problems with the app itself — something not loading, a screen behaving unexpectedly, or a question about your data — email us:

• Email:

To help us answer quickly, please include your phone number as registered with your employer, the name of the company you work for, your device model and iOS version, and what you expected to happen.

Common questions

Privacy and terms

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